Report for 2015
The event, held at Airdrie Academy in November 2015, was attended by over 100 delegates from across North Lanarkshire, and brought together tenants and residents, staff, partner agencies and voluntary organisations.
The conference theme of "Involve, Inform, Improve" mirrors the title of our new strategy for tenant participation 2015-2021 and the vital role that tenant involvement has in developing and improving housing services.
A key focus of the conference was service improvement and identifying how the provision of housing services could meet the challenges ahead.
This report [658kb] provides a summary of the key issues raised by tenants at the conference and outlines plans for future action.
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