Tenant Participation Review
Take time and be part of our tenant participation review
We always place participation very high on our agenda as involvement from our tenants and other customers is fundamental to delivering an excellent service; and we feel that our service consults and involves tenants in a range of ways.
Key areas of focus are increasing levels of involvement and satisfaction by maximising the potential of North Lanarkshire Federation of Tenants' & Residents' Associations, local tenants' and residents' groups, North Lanarkshire Tenants' and Residents' Participation Project and individual tenants.
Our tenants, residents and customers are at the heart of our service and we want to continue to build on the good partnership working we have established. We are therefore seeking the views of our partners and stakeholders to help shape how tenant participation services and activities can be supported across North Lanarkshire in the future with a view to improving satisfaction and ensuring effective services are being delivered.
Please take the time to complete our online surveys at the links provided below or give us a call on 01698 274128 and we can complete the surveys over the phone with you; or we can arrange to post copies of the surveys out to you for completion and return.
All responses should be made by Tuesday 31 January 2017.
North Lanarkshire Federation of Tenants' and Residents' are also organising an Open Meeting early in the New Year to discuss this topic. If you would like to take part please contact them on 01236 435844 to let them know.
Should you require any further information please contact Housing Solutions on 01698 274139.