Payment changes

The council tax payment date has changed to the 1st of each month - find out more

Pay your council tax

Details of all the ways to pay

Direct Debit

Direct Debit is an effective and easy way to pay your bills. 

Call freephone 0800 163491 and we will set this up for you. You will need your bank details. 

You can also download a pdf icon direct debit mandate form [32kb].

For all other council tax related enquires please use the 'contact us' box or complete a council tax enquiry form.

When this process is complete, a demand notice will be issued confirming your Direct Debit has been set up and your bank details.

You can choose to make your payment on the 7th, 14th, 21st or 28th of the month. 

Online

Pay a bill online using our secure payments service.

Phone

You can make a payment 24-hours a day on our fully automated telephone payments service - call 01698 403130.

If you are experiencing any difficulty using this service you can also speak to one of our operators during the following hours.

  • Monday - Friday 8am - 6pm; Saturday 9am - 12pm

Please have the following information ready when you call:

  1. Your debit/credit card details
  2. Your council tax reference number
  3. The amount you want to pay

Most credit and debit cards are accepted. We also accept Solo and Visa electron.

Post office

Payments can be made at selected post offices using a plastic swipe card. To order a card, contact your local office.

Paypoint

Payments can be made at various locations throughout North Lanarkshire where you see the sign. Paypoint is normally situated in your local shop.

Standing orders

Standing order payments can also be made through your bank account. The payment date for all payments made by standing orders is the 1st of every month. If you require a mandate please call your local office.

By post

Send a cheque to:

Executive Director of Finance and Customer Services
North Lanarkshire Council
PO Box 9060
Motherwell ML1 1SH

Cheques should be made payable to: North Lanarkshire Council

Please ensure you include your reference number with your remittance. Please allow five days for your cheque to be processed.

Home banking

We can accept payments by home banking but this is not our preferred method. We cannot be held liable for any late or missed payments. If you use this method please ensure payment is made in sufficient time to reach us by the due date of the 1st month.

In person

You can visit any branch of the Municipal Bank to make your payment by cheque, postal order, cash, or credit/debit card.

Please use the 'contact us' box if you have any questions. For more information, see 'related pages', 'downloads' or 'other useful websites'.