Council tax payment changes

From 1 April 2014, the council tax payment date will change to the 1st of each month. The date change only applies to those paying by debit or credit card, cash or cheque. If you pay by Direct Debit you can choose from four dates (see below for more details). Council tax will be payable in 10 monthly instalments on the 1st of every month from April to January each financial year.

Pay your council tax

Details of all the ways to pay your council tax

Payment by Direct Debit

Why spend time in queues waiting to pay your monthly council tax bills when you could have it taken care of in five minutes? Direct debit is an effective and easy way to pay your bills. It is all done automatically by your bank.

Simply call freephone 0800 163491 and an operator can set up your council tax Direct Debit over the phone. You will need your bank details.

Alternatively, you can download, complete and return a pdf icon direct debit mandate form. [32kb].

On completing this process a demand notice will be issued confirming your direct debit has been successfully set up and the bank details your monthly instalment will be deducted from.

If you pay your council tax by Direct Debit you can choose to make payment on either the 7th, 14th, 21st or 28th of the month. This provides a degree of flexibility as to when the monthly payment of council tax is made.

How you can benefit from Direct Debit

  • There is no need to write out and post a cheque each time a payment is due.
  • You don't have to spend time in queues at the bank or council payment offices.
  • It is the only payment method with a money back guarantee.
  • You retain control with advance notice of any changes to your instalment amount during the financial year and a choice of payment dates.
  • Flexibility in payment dates.

Online bill payments

Pay a bill online

24-hour automated telephone service and payment hotline

You can now make a payment 24-hours a day on our fully automated telephone payments service by phoning our hotline number on 01698 403130. Remember and have your reference number handy when calling. If you are experiencing any difficulty using this service you can also speak to one of our operators during the following hours.

Monday - Friday 8am - 6pm; Saturday 9am - 12pm

Please have the following handy when calling:

  1. Your debit/credit card details
  2. Your council tax reference number
  3. The amount you want to pay

Most credit and debit cards are accepted. We also accept Solo and Visa electron.

Post office

Payments for current year council tax can be made at selected post offices using a plastic swipe card. To order a card contact your local office.

Paypoint

Current year council tax can be paid at various locations throughout North Lanarkshire where you see the sign. Paypoint is normally situated in your local shop etc.

Standing orders

Standing order payments can also be made through your bank account. The payment date for all payments made by standing orders is the 1st of every month.  If you require a mandate please call your local office.

By post

You can post your cheque to the following address:

Executive Director of Finance and Customer Services
North Lanarkshire Council
PO Box 9060
Motherwell ML1 1SH

Cheques should be made payable to: North Lanarkshire Council

Please ensure you include your reference number with your remittance. Please allow five days for your cheque to be processed.

Home banking

We are willing to accept payments by home banking but it should be noted that this is not our preferred method. We cannot be held liable for any late or missed payments. If you use this method please ensure payment is made in sufficient time to reach us by the due date of the 1st month.

In person

You can visit any branch of the Municipal bank to make your payment by cheque, postal order, cash, or credit/debit card.

Opening times for the Municipal Bank are:

  • Monday, Tuesday and Thursday, 9am to 4.30pm
  • Wednesday, 10am to 4.30pm
  • Friday, 9am to 4pm

Please use the 'contact us' box if you have any questions. For more information, see 'related pages', 'downloads' or 'other useful websites'.