North Lanarkshire Council

Payment by direct debit

Why spend time in queues waiting to pay your monthly council tax bills when you could have it taken care of in five minutes.

Simply dial our freephone telephone number 0800 163491 and an operator can set up your council tax direct debit over the phone (see contact details box at the right). You will require to have your bank details to hand. Alternatively, you can download the direct debit mandate form.

On completing this process a demand notice will be issued confirming your direct debit has been successfully set up and the bank details your monthly instalment will be deducted from.

Direct debit is an effective and easy way to pay your bills. It is all done automatically by your bank.

How You Benefit

• There is no need to write out and post a cheque each time a payment is due
• You don't have to spend time in queues at the bank or council payment offices
• It is the only payment method with a money back guarantee
• You retain control with advance notice of any changes to your instalment amount during the financial year and a choice of payment dates
• Flexibility in payment dates

Online bill payments

Pay your council bills by using our pay a bill online. 

24 hour automated telephone service and payment hotline

You can now make a payment 24 hours a day on our fully automated telephone payments service by phoning our hotline number on 01698 403130. Remember and have your reference number handy when calling. If you are experiencing any difficulty using this service you can also speak to one of our operators during the following hours.

Monday - Friday 8.00am - 6.00pm Saturday 9.00am - 12.00pm

Please have the following handy when calling.

1. Your debit/credit card details
2. Your council tax reference number
3. The amount you want to pay

Most credit and debit cards are accepted. We also accept Solo and Visa electron.

Post office

Payments for current year council tax can be made at selected post offices using a plastic swipe card. To order a card contact your local office.

Paypoint

Current year council tax can be paid at various locations throughout North Lanarkshire where you see the sign. Paypoint is normally situated in your local shop etc.

Standing orders

Standing order payments can also be made through your bank account. The payment date for all payments made by standing orders is the 7th of every month.  If you require a mandate please call your local office.

Postal payments

You can post your cheque to the following address:

Executive Director of Finance and Customer Services

North Lanarkshire Council

PO Box 9060

Motherwell ML1 1SH

Cheque's should be made payable to:  North Lanarkshire Council

Please ensure you include your reference number with your remittance. Please allow five days for your cheque to be processed.

Home banking

We are willing to accept payments by home banking but it should be noted that this is not our preferred method.  We cannot be held liable for any late or missed payments. If you use this method please ensure payment is made on or before the 21st of each month.

Payments in person

You can visit any branch of the Municipal Bank to make your council tax payment by cheque, postal order, cash, credit or debit card.

For further information, use the contact details.