Skip to main content

Useful information and contacts

BSL users can get in touch via Contact Scotland BSL

Domestic Abuse and Staying Safe 

Don't assume someone at home is safe. 

Perpetrators of domestic abuse often use isolation to control their partners and limit their options.

During this health crisis, many perpetrators will use these tactics and play on fear and anxiety around COVID-19 to further control their partner.

But you can still get support.

Use telephone or email rather than face to face.

If you or someone you know needs support you can contact the following agencies:  

If you find yourself roofless, have no other accommodation, and you require temporary accommodation you can contact our Homeless Out of Hours service on 0800 953 2424.

If you would prefer to use a national helpline or you live out with North Lanarkshire you can use:

Domestic Abuse and Forced Marriage helpline

Call: 0800 027 1234 (open 24/7)

Rape Crisis Scotland

Available for survivors of all forms of sexual violence.
Open daily, 6 pm - midnight
Call: 08088 01 03 02
Text: 07537 410027

Support for Male Victims of Domestic Abuse

Respect, Men's Advice Line (Scotland): 0808 8010327   

Survivors UK provides help for men who have been sexually abused or raped:

In an emergency dial 999.

Information for Kinship Carers in North Lanarkshire during the COVID-19 pandemic

The Scottish Government in partnership with Who Cares? Scotland are offering kinship families practical supports - organising shopping (including delivery where necessary), and support for electric, gas or mobile phone top ups.

Who Cares? are also looking into providing digital participation for isolated kinship families, for example to provide virtual groups or events (such as bingo) to those who are experiencing limited social interaction. More information about this will be available over the next week or two.

More information is available at:

Useful Numbers for Kinship Carers:

  • Kinship Care Advice Service for Scotland (KCASS) 0808 800 0006 - will mainly focus on financial and legal information and advice
  • Kinship Care Alliance - 07490720123 - will mainly focus on local group signposting, practical and emotional support
  • Big Hearts - 0131 603 4927 - will mainly focus on reducing loneliness, parenting support & strategies, peer social support and referrals to local services
  • Nurture Scotland - 07547525674 or 07505855341- will mainly focus on supporting educational strategies and removing stress about school work for carers who have children at home

Mental health and distress

There are a number of helplines available if you are finding these times particularly challenging and are experiencing times of low mood. 

Breathing Space - 0800838587 (evenings and weekends),

Samaritans - 01698 429411 or 08457909090 (24hrs)

There is also a range of useful information via the Elament website

Stress control

Take advantage of a free online stress control resource that provides advice and support and helps deal with anxiety and stress during these challenging times.

Stress Control is a six-session class developed in Scotland and now runs around the world. It teaches Cognitive Behavioural Therapy (CBT) skills to help deal with common problems such as anxiety, depression, panicky feelings, poor sleep and poor wellbeing.

NHS Lanarkshire psychological services staff run free Stress Control classes across the 10 localities all-year round. However, the Covid-19 pandemic means these classes can't be held at present. So, because you can't go to Stress Control, Stress Control is coming to you.

For more information go to, where you can learn more about the classes, find all the dates, and get the link to the YouTube channel where the sessions will be streaming.

Each class runs for 90 minutes, with a 10-minute break in the middle, and there are six in total.

Your views matter

Keeping in touch with the views and needs of every community is particularly important at this time. If you have identified any support not currently being provided that you feel your community needs, or if you wish to flag up concerns about how the COVID 19 pandemic is affecting your community, send us an email, or message us through our facebook page NL Community Matters.

Money issues

You may be struggling financially. Visit our money advice page for the most up to date advice.

Support for older people

This is a concerning time for many older people and it is important that they have access to the most up to date, and trustworthy, information and advice as Scotland adapts to  COVID-19.

Age Scotland has set up a free, confidential helpline is available on 0800 12 44 222 Monday to Friday, from 9am to 5pm.

The helpline aims to provide information, friendship and advice to older people, their families and carers at this critical time.

Support for young people

We have a range of information resources to support young people. To learn more about how we could help, let us know what you need by emailing, or calling 01236 812411.

For Young Scot enquiries in North Lanarkshire relating to Young Scot Cards (NEC Cards), #YSAttain project, youth information and engagement please email, call 01236 812586 or visit the Young Scot website

More generally You can keep up to date through our social media channels on Twitter, @NLCYouthWork and Instagram, @NLCYouthWork.

Translated information COVID-19

Doctors of the World are pleased to be able to share with you the Coronavirus (Covid 19) advice for patients in 21 languages, which were produced in partnership with the British Red Cross, Migrant Help and Clear Voice:  English, Albanian, Dari, French, Pashto, Portuguese, Bengali, Vietnamese, Kurdish Sorani is available at the moment, but more languages coming soon: Mandarin, Hindi, Urdu, Arabic, Spanish, Portuguese, Malayalam, Turkish, Farsi, Amharic, Tigrinya and Somali.

Please find them here:

Advice for people with allotments 

If you have an allotment, please follow the public health advice on social distancing and hygiene to help reduce the potential spread of coronavirus. Current government advice is to remain at home and to exercise outside for only a short period once a day. As with all our parks and other community sites, you should only access sites you can walk or cycle to. 

As allotments in North Lanarkshire are managed by community and private organisations, please follow any other specific advice provided by these organisations.

Page last updated:
03 Aug 2021

Help us improve this pageClose

We're sorry this page didn't meet your expectations this time, please let us know if you have any feedback to help us improve.

Thank you for your feedback