The contact information for our three registration offices is detailed below.
You can contact our offices during these business hours:
- Airdrie: email email@example.com or call 01236 758080
- Cumbernauld: email firstname.lastname@example.org or call 01236 632740
- Motherwell: email email@example.com or call 01698 302206
Monday to Thursday 8.45am to 4.45pm and Friday 8.45am to 4.15pm.
If you believe you have a registration emergency please call 07985 330371.
As of Friday 8 August, it is mandatory to wear a face covering in certain indoor premises and this means that everyone attending an indoor marriage or civil partnership service in a place of worship or wedding venue will be required to wear a face covering by law.
Please note that there are some exemptions:
- If you are the registrar leading the service, you can remove your face covering, but you must instead remain at least two metres away from others or have a protective screen between you and others. When remaining at least two metres away from others or using a protective screen is not possible, the celebrant or registrar must wear a face covering. There are also reasonable excuses for removing a face covering (temporarily) when it is in response to a request by "a relevant person or another person" to do so, which for instance could include where a registrar makes such a request to check the couple's identity, or to enable a registrar to remove the face covering if it is inhibiting their ability to communicate with those attending the service.
In addition, children under the age of 5 are not required to wear a face covering.
Registration offices - Our registration offices in Airdrie, Cumbernauld and Motherwell will be open from Monday 29 June for high-priority tasks, as well as for marriages and civil partnerships which are now allowed with minimal attendees.
Enhanced hygiene procedures are in place at all registration offices including the use of sanitisation stations and the public are asked to use these on entry and exit. Appropriate social distancing measures are in place as well as directional signage to minimise movement around offices. Interview rooms are also fitted with appropriate screening.
In line with the Scottish Government's Routemap - Phase 2 registration offices are open for high priority activities and from Monday 29 June 2020 we will start to take appointments to register births. Given the backlog caused by the pandemic, this will be done on a phased basis.
We are now asking parents of babies born on any date to contact our offices by telephone to arrange an appointment and start the registration process.
Please note that the normal 21-day timeframe for in-person registration of births is currently suspended. Local registration offices will work to ensure that births are registered as quickly as possible, but your patience will be appreciated as the backlog of registrations is processed.
If we have to call you back please ensure your phone will accept (0845) numbers.
Do not attend at the registration offices if you do not have a confirmed appointment.
Births can be registered in any registration district in Scotland but most families will complete the registration at their local registration office.
The birth registration procedure has changed to allow for minimal contact and to accommodate physical distancing:
- When you call to arrange an appointment a registrar will gather the information required for the registration, such as the child's full name, parents' names, date of marriage/civil partnership (if applicable). Where parents are not married to each other or in a registered civil partnership and both names are to appear on the register then both parents must attend the appointment together.
- Once information about the birth registration has been gathered by phone, the registrar will make an appointment for you to attend the registration office to check all the information is correct on the register page and to sign the entry for the register.
- After the birth registration is complete, you will be issued with the abbreviated certificate of birth and the EC58 form for the NHS. These are both free of charge.
- You will be asked on the call if you wish to obtain a full certificate of birth for a fee of £10.00. Payment will be taken over the phone.
- The appointment should last no more than 10 minutes.
More information will be given to you when you contact us.
Family history searches are currently suspended until further notice.
New legislation introduced on Thursday 26 March 2020 allows Deaths and Still Births to be registered remotely without the need for face to face interviews.
It is now the responsibility of the GP or hospital Doctor (if the death occurred in hospital) to email Form 11 Medical Certificate of Cause of Death (MCCD) to the Registrar in the local area as identified by the informant.
To assist the registration process, contact details of the informant eg a family member or if not available, the Funeral Director, could be included with the medical certificate. If there are no contact details included then it is the responsibility of the informant to contact the registration office to start the process of registration. In addition, the GP or hospital doctor should post the original MCCD to the registration office.
Once the emailed MCCD is received by the registration team, the process of registration can begin. It may take more than one phone call with the informant to finalise the registration details. Please note that our telephone calls will show (0845) number therefore don't block or ignore it.
Please only send MCCDs to your local office, normally where the deceased stayed, as contacting several offices will only delay the process. You can however register a death which occurred in Scotland at any registration district in Scotland.
Please discuss any issues with emailing MCCD forms with your chosen funeral director or call your local registration office.
It is now the responsibility of the midwife or hospital doctor to email Form 6 Certificate of Stillbirth to the Registrar in the local area as identified by the informant.
To assist the registration process, please include the contact details of the informant eg family member or if not available, the Funeral Director with the Certificate of Stillbirth. If no contact details are included it would then be the responsibility of the informant to contact the registration office to start the process of registration. In addition the midwife or hospital doctor should post the original Certificate of Stillbirth to the registration office.
Once the emailed Form 6 is received by the registration team, the process of registration can begin. It may take more than one phone call with the informant to finalise the registration details. Please note that our telephone calls will show (0845) number therefore don't block or ignore it.
Please send certificates to your local office, normally where the family stayed, as contacting several offices will only delay the process. You can however register a stillbirth which occurred in Scotland at any registration office in Scotland.
Please discuss any issues with emailing Certificates of Stillbirth with your chosen funeral director or call your local registration office.
Civil/Religious/Belief Marriage and Civil Partnership Ceremonies
Updated guidance from 8 January 2020:
- No more than 5 people to attend a marriage or civil partnership ceremony (or 6 where an interpreter is necessary).
- This figure represents the minimum number of participants for a legal ceremony in Scotland (the couple; two witnesses; the registrar or celebrant; and any interpreter).
- No receptions are allowed to take place.
- Venues must also continue to be able to safely accommodate those attending, with appropriate physical distancing and other safety measures remaining in place.
Where you have already submitted notice and you have postponed your ceremony due to the current health crisis and wish to re-arrange a new date, please note that new marriage notice forms will not need to be submitted for a date fixed up to 31 December 2020 and no additional notice fees will be payable. Where you have already lodged notice but cannot re-arrange by 31 December 2020, new notice forms will require to be submitted but there will be no additional charge to lodge these new notice forms. Fees will be transferred to the new date and refunds arranged if you decide to cancel.
Requesting replacement certificates
Requests for historical certificates can be made by calling or emailing our offices with payments being made by debit/credit card. Certificates will then be posted with the receipt within 10 working days.