BeLanarkshire

Training portal to create tourism ambassadors for Lanarkshire

BeLanarkshire

BeLanarkshire is an extensive training portal aimed at those working within Lanarkshire's tourism and hospitality industry.

The module was developed by the Lanarkshire Area Tourism Partnership (ATP)

The online programme is free and takes around two hours to complete, educates and tests participants on areas of essential knowledge and skills in the tourism sector, which currently contributes around £317 million to the Lanarkshire economy with an estimated three million visitors travelling to the area annually.

It features modules entitled:

  • The Lanarkshire Experience
  • Exceeding Customer Expectations
  • Maintaining Positive Attitude
  • Handling Customer Feedback
  • Continually Improving

Who should take part?

Anyone who works in a public facing role could benefit by exploring some of the essential knowledge and skills required to give great customer service and become an ambassador for Lanarkshire!

Participation in the module is free of charge; just log in when you get some spare time to register for module access today.

Access the BeLanarkshire online training module

You can also use the 'contact us' box to contact the council's business support team to access a range of financial support to start or grow your business.

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