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Help with fuel bills and heating your home

Winter Heating Payment

A new benefit - Winter Heating Payment - has replaced the Cold Weather Payment in Scotland.

DWP will no longer make any Cold Weather Payments to clients who live in Scotland.  

To be eligible for the Winter Heating Payment you must be in receipt of one of the following benefits::

  • Pension Credit
  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • Universal Credit
  • Support for Mortgage Interest

If you were previously eligible for a Cold Weather Payment from DWP and your circumstances have not changed you will be eligible for a Winter Heating Payment instead. You do not need to do anything. 

The Winter Heating Payment will provide a £50 annual payment and it will be paid automatically through Social Security Scotland, to anyone who qualifies. The Winter Heating Payment does not depend on weather conditions or temperature levels where you live.

Payments for winter 2022 will start to be made from February 2023.

Winter fuel payments

If you were born on or before 25 September 1956 you could get between £250 and £600 to  tax-free to help pay your heating bills.

The amount you’ll get includes a ‘Pensioner Cost of Living Payment’. This is between £150 and £300. You’ll only get this extra amount in Winter 2022 to 2023.

You will get your Winter Fuel Payment automatically (you do not need to claim) if you are eligible and either:

  • get State Pension
  • get another social security benefit (not including Adult Disability Payment from the Scottish Government, Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit)

If you do not get either of these, or if you live abroad, you may need to make a claim. Winter Fuel Payment: How to claim - GOV.UK (www.gov.uk)

If you’ve got a Winter Fuel Payment before, you do not need to claim again unless you’ve deferred your State Pension or moved abroad.

The deadline to make a claim for Winter 2022 to 2023 is 31 March 2023.

For further information please contact Home Energy Scotland on 0808 808 2282 or visit our Winter Fuel Payments page or GOV.UK.

Warm home discount scheme

You could get £150 off your electricity bill for winter 2022/2023 under the warm home discount scheme. The scheme will reopen on 14 November 2022.

The money is not paid to you - it’s a one-off discount on your electricity bill, between October 2022 and March 2023.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

If you live in Scotland, you qualify if you either:

If you get the Guarantee Credit element of Pension Credit you qualify for the discount if on 21 August 2022 all of the following applied:

In Scotland this is known as being in the ‘core group’.

How to get the discount

The scheme opens on 14 November 2022. You’ll receive a letter between November 2022 and January 2023 telling you about the discount if you’re eligible.

Most eligible households will receive an automatic discount. Your letter will say if you need to call a helpline by 28 February 2023 to confirm your details. If you’re eligible, your electricity supplier will apply the discount to your bill by 31 March 2023.

If you didn't get a letter

Contact the Warm Home Discount Helpline if you didn't get the letter and both of the following apply:

  • you get the Guarantee Credit element of Pension Credit
  • you think you qualify

Contact Charis Grants for more information about the scheme:

Charis Grants Ltd
Call 0330 555 9424
Monday to Friday, 9am to 5:30pm (closed on bank holidays)

For any other queries about the scheme, contact your electricity supplier directly.

If you're on a low income

If you do not get the Guarantee Credit element of Pension Credit you may be able to apply directly to your electricity supplier. All the following must apply:

Your supplier may have additional criteria so you need to check with them if you’re eligible.

This is known as being in the ‘broader group’.

To get the discount you’ll need to stay with your supplier until it’s paid.

How to get the discount

Your electricity supplier decides who can get the discount in Scotland.

The number of discounts suppliers can give is limited. Check with your supplier as early as possible to see if you’re eligible and how to apply.

Check with them even if you were eligible for a discount last year.

If you are eligible, your electricity supplier will apply the discount to your bill by 31 March 2023.

Other support

Getting the Energy Bills Support Scheme discount - GOV.UK (www.gov.uk)

Page last updated:
11 Nov 2022

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