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Winter fuel payment

What is it?

It is an annual payment made during the winter to help with heating costs. It is made to households that include someone over state pension age.

Am I eligible?

You qualify if both the following apply:

  • You were born on or before 5 October 1954.
  • You lived in the UK for at least one day during the qualifying period. The qualifying week for 2020/21 is 21 to 27 September 2020. 

You could get between £100 and £300. The amount of money you receive depends on your circumstances during the qualifying week. 

You will receive a letter telling you how much money you'll get and an estimated payment date. Most payments are made between November and December.

Who pays it?

Department for Work and Pensions (DWP). 

How do I apply?

It is usually paid automatically if you are eligible.

If you are eligible and do not get paid you will need to make a claim. You can do this by calling the winter fuel payment centre on 0800 731 0160.

You cannot make a claim for winter 2020 to 2021 until 1 August 2020.

Is it National Insurance based?


Is it means-tested?


Any effect on other benefits?


Is it taxable?


Are there any dependant's additions?


Is it payable in the European Union?

No. There is a UK/Northern Ireland residence criteria.

Can I challenge the decision?

You can challenge a decision about a winter fuel payment if you are unhappy with it.

Please note

Some residential care residents may qualify.

How to contact us

You can get in touch with us by emailing us at or by calling us on 01698 332551

Page last updated:
24 Feb 2021

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