Please do not visit a registration office unless you have an appointment. Our registration service operates an appointment-based system during office hours of:
- Monday to Thursday 8.45am to 4.45pm
- Friday 8.45am to 4pm
To make an appointment or enquiry, contact your local office below by telephone or email:
- Airdrie – call 01236 758080, email email@example.com
- Cumbernauld – call 01236 632740, email firstname.lastname@example.org
- Motherwell – call 01698 302206, email email@example.com
Please note that the telephone enquiry line is available from 10am to 12 noon and from 2pm to 4pm.
Our registration service operates an Out of Hours Emergency Service, for example, where the deceased has to be taken out of the country, and can be contacted on 07985330371.
Registration services are still in high demand and certain parts of our business have been prioritised due to statutory timescales.
Our first priority is the registration of deaths that are being completed remotely by telephone. Birth and marriage enquiries should be directed to the appropriate office by either telephone or email.
Copy certificates can only be purchased by telephone or email.
Once we receive the appropriate information and payment has been made the certificates will be posted. The current timescale for producing certificates is 10 working days.
Please note - there is no priority service for copy certificates.