Fair trading including pricing

The content on Business Companion is written and verified by expert contributors, but is not designed to be a replacement for professional advice and is intended only for guidance. Only the courts can give an authoritative interpretation of the law.

This site is backed by the Charted Institute of Trading Standards.

• Credit and other financial matters
• The sale of alcohol in licensed premises
• Internet auction sites and marketplaces
• Alternative dispute resolution
• Labelling of textiles
• Package travel and holidays
• Car boot sales
• Herbal medicine and health food shops
• Consumer contracts: on-premises sales
• Consumer contracts: distance sales
• Online sales of age-restricted products
• Labelling of footwear
• Unfair contract terms
• Digital content
• Consumer protection from unfair trading
• The sale and supply of goods
• The supply of services
• Mileage of used vehicles
• Accurate descriptions
• Delivery charges
• Online reviews and endorsements
• Company and business names
• Antiques and antiquities
• Business-to-business marketing
• Providing price information
• Mixed contracts
• Returns policies
• Used car sales
• Letting agents and property management
• Displaying prices in hotels etc
• One-day and occasional sales
• Property descriptions: sale or let
• Motor vehicle servicing and repairs
• Consumer contracts: off-premises sales
• Membership logos and claims of approval
• The sale and resale of tickets
• Payment surcharges