Guidance for tenants and homeowners
Whether you are a council tenant, renting from a private landlord or own your home, there are two ways to claim:
- If you claim Income Support, Jobseekers Allowance, Employment Support Allowance or Pension Credit you can claim a Council Tax Reduction at the same time by completing the application form over the phone with your Jobcentre Plus or Pension Service advisor. They will forward your claim to us.
- If you are not claiming any of the above benefits you can access a Housing Benefit/Council Tax Reduction form online or you can obtain one from your local office/first stop shop.
If you are housebound or unable to visit us because of health reasons we can arrange a home visit.
If you are married and normally live with your partner or are unmarried but live with your partner as husband and wife you will normally be responsible for the same council tax bill. Only one claim should be made but signed by both of you.