Use this form to request a repair to a non-residential property. Requests can only be reported by those on the approved list.

Before you start

If your repair is an emergency, do not use this form. Please phone the contact centre on - 0800 678 1166

We do different types of repairs. All are given a timed priority:

• Emergency works (danger to life, security or property) - three hours to attend.
• Urgent works (all non-emergency work) - three working days.
• Routine works (all non-emergency work) - 20 working days.

We will ask you a question regarding COVID-19 in this form, this is for your safety and the safety of our staff who will call out to complete your repair.