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Service updates and advice

Report antisocial behaviour

Our service is available 24-hours-a-day - call 0300 123 1382.

Call handlers will be able to provide you with advice and assistance. If necessary, an Antisocial Response Officer and/or Police Scotland can carry out a visit. They will be able witness incidents and take any required action.

Each locality also has an Antisocial Response Team which will carry out investigations following initial reports. They will use all powers available to deal with antisocial behaviour sensitively and effectively.

During specific days of the week the service will also have a Night Time Response Team. They will be available to assist those experiencing antisocial behaviour at the time it occurs.

The service provided at specific times is described below:

Day of week Daytime service Out-of-hours service Pro-active response team
Monday 08:45 - 16:45 16:45 - 08:45 -
Tuesday 08:45 - 16:45 16:45 - 08:45 -
Wednesday 08:45 - 16:45 16:45 - 08:45 -
Thursday 08:45 - 16:45 16:45 - 08:45 18:45 - 03:00*
Friday 08:45 - 16:15 16:15 - 00:00 18:45 - 05:00*
Saturday - 24 hours 18:45 - 05:00*
Sunday - 24 hours 18:45 - 03:00*

*During the above hours our proactive team of Anti Social Response Officers will be available to help residents experiencing antisocial behaviour. They offer a range of services including witnessing, intervention, reassurance patrols, home visits and other proactive duties.

At all other times outwith office hours, telephone advice and assistance will be provided by call handlers with Police Scotland intervention if and when required.

Please remember, if there is an immediate danger or you think that a crime is being committed. You should always call the police in the first instance on 999 for emergencies or 101 for non emergencies.

Page last updated:
07 Sep 2020

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