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Our new Housing Domestic Abuse Policy, developed with the Violence Against Women (VAW) Partnership, and shaped by women with lived experience of domestic abuse, puts victims and survivors at the heart of our service.
Our housing service is proactive in tackling domestic abuse and anyone approaching our team for help in relation to domestic abuse will be supported.
In addition to the partnership work undertaken as part of the VAW partnership structure, we’ve developed housing-specific domestic abuse procedures, guidance and resources for staff, and ensure access and awareness of these resources is readily available. This assists in the delivery of a sensitive, priority and trauma-informed service to anyone experiencing or at risk of domestic abuse.
Our new policy includes:
- Developing an improved understanding of domestic abuse amongst housing staff to ensure effective, high-quality housing support, advice and information
- To work collaboratively with those with lived experience of domestic abuse to ensure their voices are heard and shape our housing policies and services
- To work collaboratively with key partners and wider stakeholders to identify ways in which we can take earlier, effective interventions and improve our responses
- To provide a policy framework that sets out clear messaging promoting equality and respect, and rejects all forms of domestic abuse.
Further information on resources, services and support available for people experiencing or at risk of domestic abuse.