How to pay your rent

We offer the following payment methods:

Online

Direct Debit

Weekly, fortnightly, twice-monthly or monthly frequencies are available on a range of dates and days. 

Call our freephone number 0300 555 0106 to set up this payment method. Please have your rent reference, bank account and sort code numbers to hand before calling.

Our office is open Monday, Tuesday and Wednesday from 9am to 4.30pm, Thursday 9am to 12noon and Friday 9am to 4pm.

For information on our Direct Debit process please read our Tenants Guide to Rent Direct Debit, found below.

Standing Order

This is when you instruct your bank to make regular payments to us straight from your bank account.

To pay by standing order you will need bank details which for rents only are

Sort code: 83-07-06
Account number: 19648802

Other ways to pay

You can also pay:

• at any Post Office or Paypoint if you have a Rent Payment Card

• over the telephone by calling our 24-hour Payment Hotline on 01698 403130 or your local housing office

• direct from your wages by completing our rent from wages form, if you are an employee of North Lanarkshire Council 

How often do I have to pay rent?

You can pay your rent:

• every week
• every two weeks for the coming two weeks, or
• every month for the coming month

A payment table is available to show you the dates you must pay your rent by to avoid falling behind with your payments.

We charge you rent for 48 weeks of the year, rather than 52 weeks. This means that there are two weeks in summer and two weeks at Christmas when you do not have to pay rent.

Please note - if your rent account is in arrears you should continue to make payments during the rent-free periods to reduce the arrears.