Difficulty paying your rent?

If you are having difficulty paying your rent please contact us as soon as possible.

From 28 May 2018 there was a change in the operational set up of our rent arrears teams across North Lanarkshire.  Officers are now based in the Dalziel Building, Scott Street, Motherwell and the arrears prevention telephone number has been updated to 01698 524811. The exception to this is the Moodiesburn area, where officers will still be based in Moodiesburn First Stop Shop, and the telephone number remaining as 01236 638888

Please note we will continue to provide advice and assistance in person on a daily basis and appointments to discuss rent accounts will still take place at the following First Stop Shops:

Wishaw First Stop Shop - Houldsworth Business Centre, Kenilworth Avenue, Wishaw

Motherwell First Stop Shop - Dalziel Building, Scott St, Motherwell

Bellshill First Stop Shop - 26 Motherwell Road, Bellshill

Airdrie First Stop Shop - Bank St, Airdrie

Coatbridge First Stop Shop - Buchanan Business Centre, 126 Main Street, Coatbridge

Moodiesburn First Stop Shop - Blackwoods Crescent, Moodiesburn

Opening hours for Moodiesburn First Stop Shop is 10.00am - 2.00pm. Opening hours for all other First Stop Shops are 8.45am to 4.45pm Monday, Tuesday and Thursday,10:00am to 4:45pm on a Wednesday and 8.45am to 4.15pm on a Friday.

We hope this change in our approach to the delivery and management of rent arrears prevention will make it easier for you to contact us, and provide the opportunity to support tenants with all aspects of rent arrears and welfare reform by providing advice, information, and financial assistance.


Please use the 'contact us' box if you have any questions. For more information, see 'related pages', 'downloads' or 'other useful websites

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