Homeless - How we can help

Advice for people who are homeless

We recognise that to be homeless or threatened with homelessness is a difficult and stressful time.


  • You don't have to be living on the street to be homeless.
  • You may be living care of family or friends.
  • You could be living with an abusive partner or parents.
  • You may be leaving care.
  • Your house may be in danger of being repossessed due to non payment of rent or mortgage.
  • You may be leaving the armed forces or coming out of prison.

Whatever your situation is our Housing Services is set up to ensure that you and your family receive the advice and support that you need to prevent you from being homeless or where this is unavoidable to minimise the effects.

We hope that the information contained here will assist you should you ever be homeless or threatened with homelessness.

How to get help

If you are worried about your housing situation or wish further information, please contact your local housing office. Their number can be found in the 'contact us' box. Offices are open:

  • Monday to Thursday 8.45 am to 4.45 pm and
  • Fridays 8.45 a.m. to 4.15 p.m.

If your enquiry is outwith these hours please contact the Emergency Out of Hours Service Freephone 0800 953 2424.

Please use the 'contact us' box if you have any questions. For more information, see 'related pages' or 'other useful websites'.

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