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Request a simplified collection due to health reasons

Use this form to ask for help with your household bins. We may be able to help you by simplifying your collection for you if you can't recycle due to health reasons.

Please note to verify eligibility for this service we will ask you to upload a letter from a health professional to confirm this.

If you're doing this on behalf of another person, please call the Council on 0345 143 0015.

Before you start

You need an online account to make this request. If you are not logged in you will be automatically redirected to the login screen.