Important update to the travel pilot
The National Entitlement Card team has paused processing applications linked to the current travel pilot, which is due to end at the end of March.
Transport Scotland is carrying out a short survey to understand how effective the pilot has been. While this survey is under way, we are not able to progress new applications.
What this means for you
You do not need to do anything just now and there is no need to resend your email.
About future updates
Please keep an eye on official communications from the Scottish Government and Transport Scotland for any public updates or announcements. When national guidance is issued, we will follow it.
Key facts about asylum seekers
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Free bus travel for people seeking asylum in Scotland living in North Lanarkshire
The Scottish Government, through Transport Scotland, introduced a pilot scheme that provides free bus travel for people who are seeking asylum.
This scheme is designed to help individuals in the asylum process access essential services, education, health care, and community support more easily.