Report works without permission

We have powers to act when development has occurred without our permission

Update: We have made temporary changes to our service delivery. Our reception is closed and the majority of our team are working from home in line with government advice on COVID-19. While we are working hard to maintain service delivery, we regret that there may not be able to meet all our service standards under the current circumstances.

We might take action if:

  • work is being carried out without permission or consent;
  • there has been an unauthorised change of use;
  • there has been a failure to comply with conditions attached to a permission or consent; and
  • there are any departures from approved plans and drawings.

The powers that we have to take action are discretionary. We are not likely to take formal action, for example, in response to complaints about developments that would be acceptable.

Some complaints may relate to matters over which we have no control and which we cannot investigate. Please note we cannot investigate complaints that are simply about someone breaching across a boundary and encroaching on your garden or land. If this is the basis of your complaint, you should contact your legal adviser.

If you want to report work without permission, we would recommend that you fill in and submit our online form.

Report something you think might need permission or consent

We will do our best to honour requests for confidentiality. However, this may limit our ability to take formal action and cannot be guaranteed if the case leads to court proceedings.

More details of how we respond to complaints can be found in our pdf icon planning enforcement charter [469kb], in addition  Circular 10/2009: Planning Enforcement may also be of assistance.

You can find additional information on enforcement on the Scottish Government website.

Our service is subject to the requirements of the Freedom of Information (Scotland) Act 2002.

Please contact us if you have any questions.

Our opening hours are 8.45 - 16.45 (Mon-Thur) and 8.45 - 16.15 (Fri)

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