To report an issue you will need a mygovscot myaccount. This will allow you to request a range of services and keep track on the progress of your request.
Report an issue with damage to safety barriers, guardrail or bollards.
Use this form to report an issue with the following:
- Damaged safety barriers on roads, pavements and footpaths. This includes guardrails, bollards and retaining or supporting walls.
- Loose or broken pedestrian handrails.
- Bollard lights not working or on during the day.
Only if it's dangerous and causing a hazard, call us on 0345 143 0015.
We're available Monday to Thursday 8.45am to 4.45pm and Friday 8.45am to 4.15pm.
For information: mygovscot myaccount is the easy way to access public services online and is delivered by the Improvement Service, the go-to organisation for local government improvement in Scotland. The platform provides access to a range of public services, including getyournec.scot for National Entitlement Card applications, which uses mygovscot myaccount authentication and identity verification services.