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Complaints enquiries

If you can't use the online complaints form please contact us by email or telephone: 

  • Email complaintsappeals@northlan.gov.uk 

  • Call 01698 302400 during office hours (Mon-Thurs 8.45-4.45, Fri 8.45-4.15). The staff on this line can only deal with complaints. To find one of our services, please visit the homepage, use our website search facility or contact us

You can also make a complaint about social work

Page last updated:
16 Mar 2022

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