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Frequently asked questions about parking enforcement

Find the answers to some frequently asked questions about parking enforcement.

Does the council have a parking enforcement scheme?

Yes. Since September 2019, our parking attendants have been monitoring parking and can issue £60 penalty charge notices to vehicles parked in contravention of the parking restrictions in operation.

Resources are prioritised in town centres to:

  • encourage drivers to park correctly and safely, and ease traffic congestion

  • make it easier for shoppers to find short-term parking spaces in towns

  • support local businesses by encouraging more people into town centres

  • make it easier for businesses to receive deliveries

  • improve road safety

The parking attendants are unable to carry out enforcement where there are no parking restrictions in operation.

Where can I park?

Check the road markings and time plates - these will show details of the parking restrictions. You can also find out more information from the highway code.

You can also park off-street at any council car park.

If cars are parked on the pavement, will they receive a Penalty Charge Notice?

If cars are parked on the pavement and there are yellow lines on the road, they can be issued with a Penalty Charge Notice as if they were parked on the road. If, however, they are parked on the pavement and there are no yellow lines, we are not currently able to issue a parking ticket. If the vehicles are causing an obstruction this matter can be reported to Police Scotland on the non-emergency number, 101.

On 7 February 2024, the council approved the progression towards the enforcement of the new parking offences within the Transport (Scotland) Act 2019, pavement parking, double parking and parking across dropped kerbs at known crossing points.

It was previously expected that the our Parking Attendants would be able to enforce pavement parking on North Lanarkshire roads from spring 2024. However, before we can start enforcement, it will be necessary to make changes to the existing back-office systems and provide additional training to staff. At present, it is anticipated that it will be three or four months before we are able to carry out enforcement duties in this regard.

What happens if I do not comply with the parking rules?

Currently, you will receive a penalty charge notice of £60, reducing to £30 if you pay it within 14 days. However, as part of the budget-setting process, the council agreed to increase the charge notice to £100, reducing to £50 if paid within 14 days. This increased charge is expected to be implemented from spring 2024 onwards.

Where can I pay my Penalty Charge Notice?

Details on how to pay are on the back of the ticket. You can pay online or you can call 0330 041 4691 and use our automated payment line.

You can also pay in cash at any of our First Stop Shops.

What if I cannot go online to pay a Penalty Charge Notice?

Customers can access an online service at a local library or perhaps a friend or family member can help. You will be able to see more information about where you were parked, and this may help you decide whether you want to appeal or not.

How can I appeal my Penalty Charge Notice?

Details of how to appeal are on the back of the ticket. You can appeal online.

If you cannot appeal online you can appeal in writing to

North Lanarkshire Parking Team
PO Box 27144
G4 7DT

Are there residents parking permits available?

Yes. You can request an application form by emailing Permits can be provided in qualifying streets noted on the form and a charge is applicable.

Will there be permits for traders?

No. We have not implemented a trader permits scheme. There are no plans for this in future.

Will there be charges for parking in car parks?

There are currently no charges for parking in council car parks. Not all car parks within North Lanarkshire are owned by the council. Each car park may have its own parking restrictions which will be signposted within the area.

Are there any exemptions for Blue Badge holders?

Exemptions exist to allow blue badge holders to park on-street on single or double yellow lines, these only apply where there are no loading restrictions in operation and they are not causing an obstruction. Blue badge holders can also park for an unlimited period in time-limited bays.

How do I apply for parking restrictions?

Changes can only be implemented through the promotion of a Traffic Regulation Order (TRO). Any requests will be assessed and based on several factors such as traffic data and accident history. The provision of parking restrictions is not normally considered in residential areas. Requests should be made in writing to

Page last updated:
21 May 2024

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