It's been a tough few years coping with the impact of illness, loss, isolation and soaring living costs. Some of us are still appreciating a greater degree of freedom following the pandemic restrictions while others are struggling with the financial pressures of day to day living.
It’s important to monitor the mood of local people to understand where and what additional support services might be needed to help local communities. Budgets are tight everywhere so it's more important than ever before to understand community needs and priorities.
The communication tool we are using for this service is an innovative interactive platform which enables basic exchanges via SMS text (and a new online app) about the area, things to do, services available, details of online support and where to find them.
We will collate any insights gathered to inform decision makers of what local people are telling us to help inform service development. This is critical because improving the health and wellbeing of our communities is a priority for the council. We will also ensure that the platform is kept up to date with details of local events and service developments.