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Service updates and advice

Scottish Welfare Fund

The Scottish Welfare Fund helps people and families on low incomes who are in crisis or need help to set up or remain in the community.

You can apply for a:

  1. Crisis Grant - to help you cope with unexpected expenses and disasters; for example, a fire or flood, or if any money has been lost or stolen.
  2. Community Care Grant - to help vulnerable people set up home, when moving from an 'unsettled way of life' or continue to live independently within their community. They can also help families who are facing exceptional pressures.
  3. Self-Isolation Grant COVID-19 - the purpose of the grant is to assist people aged 16 and over in receipt of low incomes to self-isolate to prevent the spread of COVID-19. This grant should support people to be able to afford to comply with the Test & Protect Service's requirement for them to self-isolate during the 14 day period. You may be eligible for a £500 payment if you meet all the following criteria:
  • You are required to self-isolate at the request of NHS Test & Protect, on or after 28th September, and
  • You are employed or self-employed.
  • Are unable to work from home and will lose earnings as a result; e.g. you will receive Statutory Sick Pay or no pay, and
  • You are in receipt of Universal Credit, Working Tax Credit, Income-based Employment and Support Allowance, Income-based Jobseeker's Allowance, Income Support, Housing Benefit, and/or Pension Credit.

Evidence required for the Self-Isolation Grant - Covid-19 is:

  • A recent bank statement, which must match bank account details stated on the application.
  • Proof of employment such as a recent payslip, or if you are self-employed, evidence of self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact; and
  • a statement declaring that you will experience reduced income due to your period of self-isolation.

People in the same household can each make an individual applications to receive the payment, if they each meet the eligibility criteria.

You must be 16 or older and on a low income to apply for a Crisis or Community Care Grant.

We are unable to offer a face to face service when you apply for a Crisis or Community Care Grant due to current restrictions.

Please contact us on 0300 555 0405 or email swf@northlan.gov.uk and we will contact you. When we receive your application, we will try to get back to you as soon as we can, so please wait for us to contact you. There has been a recent increase in the number of people applying so it may take longer than normal in some instances.

If awarded a community care grant, please speak to our supplier and follow social distancing advice and instructions prior to delivery of goods.

You can also get general advice for any money problems:

Page last updated:
04 Nov 2020

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