Frequently Asked Questions

Household waste and recycling FAQs

Frequently asked questions

  1. Can I get a larger blue or green-lidded recycling bin?
  2. Can I have a larger general waste bin?
  3. Where else can I recycle?
  4. How do I find out which day my bins are collected?
  5. I'm worried that my food bin will smell and attract vermin.
  6. What happens to the waste that I recycle?
  7. Can you help residents who are unable to take their bins out to the kerbside?
  8. I have seen maggots in my bin, what can I do?

 

Can I get a larger blue or green-lidded recycling bin?

Yes - please contact us on (01698) 403110.

Can I have a larger general waste bin?

Households with more than five people can apply for a larger general waste bin. You will be required to complete a seven-day waste diary as part of your application and there will be a charge for a larger bin. However, if you do not use all the kerbside recycling services including the food waste service and accept a larger recycling bin (at no cost) we will not consider your larger general waste bin application.

Where else can I recycle?

You can recycle at your nearest household waste Recycling centres or Recycling points.

How do I find out which day my bins are collected?

You can use our postcode checker to find out your collection day.

I have run out of food liners - how do I get more?

Please tie a liner to the handle of your brown bin. If you have already run out of liners, you can tie any bags to the handle ad the bin crew will leave a new roll of liners for you.

I'm worried that my food bin will smell and attract vermin.

There are three common sources that would cause your green bin to smell.

  1. Food waste has the potential to smell if it is left in your bin and not bagged properly. To overcome this issue we will be providing a fortnightly food and garden waste collection in the brown bin all year round.
  2. Nappy waste can be an issue for families. The best solution is to tightly wrap them up in nappy sacks or plastic bags.
  3. Cat litter or dog waste should also be tightly wrapped in plastic bags and disposed of via general waste bin.

Vermin are most likely to be attracted by food. As we deliver a fortnightly food collection service and if the service is used correctly, we do not anticipate an increase in reports of vermin.

What happens to the waste that I recycle? 

The material will be sent to companies in and around North Lanarkshire where it is separated and either recycled on site or sent on to be recycled into new products.

Can you help residents who are unable to take their bins out to the kerbside?

We offer an assisted collection service to residents who are not able to move their bins out to the kerbside for collection. If you, or someone you know, would like more information or to request this service, contact Northline. 

I have seen maggots in my bin, what can I do?

If you find maggots in your garden and food waste bin, we have advice on getting rid of them and preventing them returning.

Maggots are the larva stage of the common housefly. Flies are attracted to waste, particularly food, to lay their eggs, which then hatch into maggots. After one to four weeks, depending on the weather, the maggots hatch into flies.

To prevent flies coming into contact with your household waste:

  • Tie up food waste securely in your bio-degradable liner and place it inside the food and garden waste bin.
  • Rinse any traces of food from glass jars or plastic trays and tubs before you place them in your green-lidded recycling bin.
  • Keep the lids on all bins closed.
  • Don't leave any food, including pet food, uncovered. Flies can lay eggs on food before you have a chance to put it in a liner or bin.

If maggots get into your bin, most should go when the bin is emptied. However, if some remain, they can be killed by rinsing the bin with boiling water or covering them with a large quantity of salt.

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