Community safety

Our aim is to make North Lanarkshire a better place to live, work and visit, where homes and communities are safe and feel safe for everyone. Improving community safety through CCTV and tackling anti-social behaviour makes an enormous contribution to achieving this ambition.

We currently monitor 1385 public space cameras across North Lanarkshire, 24 hours a day, 365 days a year.

CCTV not only helps us detect and deter crime and antisocial behaviour but also supports our efforts to assist vulnerable individuals.

We upgraded our CCTV infrastructure during 2024/25, enhancing night-time performance with high-definition cameras and replacing all remaining analogue units with digital HD cameras.

Our re-deployable CCTV trailers, which are self-powered and operate off-grid, continue to be a valuable tool in responding swiftly and effectively to reports of antisocial behaviour.

In March 2025, we launched our new Community Safety Strategy, developed in partnership with Police Scotland, Scottish Fire & Rescue, NHS Lanarkshire, and local organisations. This strategy focuses on:

• Reducing crime
• Tackling antisocial behaviour
• Improving road safety
• Addressing the impact of drugs and alcohol

Antisocial behaviour

We continue to provide a 24/7 antisocial behaviour helpline service, available 365 days a year to all residents of North Lanarkshire. We also support registered social landlord partners to ensure ASB services are delivered across all tenures.

During 2024/25, the team handled over 16,400 calls resulting in 6787 requests for service. The remaining calls were for advice, updates on previous contacts, or signposting to other council services.

We continue to improve accessibility through our ASB online reporting tool and are finalising the rollout of the Noise App - a less intrusive alternative to sound monitoring equipment. This allows residents to record and submit noise disturbances directly from their devices.

Our ‘Break the Cycle’ programme, aimed at educating young people about the impact of antisocial behaviour, has been successfully delivered in schools and is now being extended to sports facilities and wider community settings.

We continue to meet local targets and perform very favourably against the Scottish local authority average, with 96.6% of ASB resolved for 2024/25.

Improving Our Estates and Neighbourhoods

We are committed to continually enhancing the quality of our estates and neighbourhoods. One of the keyways we do this is through tenant-led inspections, commonly known as estate walkabouts. These take place twice a year and involve both tenants and council officers working together to identify and address areas of concern. The walkabouts lead to tangible improvements in gardens, closes, and common areas across our communities.

Many of our flatted properties have benefited from our fortnightly close cleaning contract, helping to maintain clean and welcoming shared spaces. Additionally, we continue to deliver our garden assistance scheme, which supports older and disabled tenants who are unable to maintain their gardens, ensuring everyone can enjoy a well-kept outdoor environment.