Find the Modern Apprenticeship for you
Contents
Business Administration - Modern Apprenticeships
Business Administration
We have general administration roles across a variety of our services. These administration support roles are key for any business to run smoothly.
With this apprenticeship you’ll learn how a business runs and gain a greater understanding of administration and the role business support functions play in supporting organisations to operate effectively. On completion of this apprenticeship you will have gained a Business Administration SCQF Level 5 or SCQF Level 6 qualification depending on the award you have studied.
Customer Service
Customer Service involves responding to a wide range of enquiries in relation to council services. You’ll deal with enquiries from multiple platforms including telephone and social media sites. You’ll be part of the transition to a more digital approach to communication and support our customers through this.
Working as part of a supportive team, you’ll gain the information and skills needed to give our customers the best experience. After completing the apprenticeship you’ll gain an award in Customer Service at SCQF Level 6.
Which Modern Apprenticeship is for you?
Struggling to decide which Modern Apprenticeship is for you?
Then get in touch with us at earlycareersteam@northlan.gov.uk and we can go over any questions you have about the Modern Apprenticeships and which ones might be right for you.
