Planning Enforcement Charter
Contents
- Introduction
- Enforcement Powers
- Planning Enforcement and Advertising
- What is a breach of planning control?
- What is not a breach of planning control?
- Time limits
- How to report a breach of planning control
- Anonymous enquiries and confidentiality
- Breaches that are high impact and low impact in planning terms
- Investigating a possible breach of planning control
- Acting on breaches of planning control
- Our service standards
- Making a suggestion or complaint about planning enforcement
How to report a breach of planning control
It is not practical, nor is it expected that we will be aware of every breach of planning control so the public can play a vital role in reporting a possible breach and any concerns should be raised with us.
To report a breach of planning control, please use our online form. You will need to include:
- your name (we do not investigate anonymous complaints)
- your address
- details of what you are reporting
- the address or location of what you are reporting
- when did the work you are reporting take place
- who is responsible, if known
- any other information such as photographs and/or documents to provide more information on the work you wish to report.
If you are unable to use the online form, you can contact us for assistance by telephone on 01236 632487, by email at Planningenquiry@northlan.gov.uk or post at Planning and Place, Civic Centre, Windmillhill Street, Motherwell, ML1 1AB.
If we haven’t been given enough information to investigate a complaint, we will get back to you.
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